Description of the initiative and information for Consumers

The initiative is the online sale of goods to customers of Zafferano Srl.

The offer and sale of products via the website are governed by the following General Conditions of Sale. The General Conditions of Sale have been drawn up in compliance with regulations regarding contracts concluded off-commercial premises and, in particular, with the provisions of Legislative Decree no. 206 of 6 September 2005 (Consumer Code).

Parties to the Contract

The Parties to the contract are as follows: - Zafferano Srl, (Viale dell’Industria, 26 - 31055 Quinto di Treviso, TV Italy) - the Customer: the person (natural person or other person acting for purposes that do not involve any business activities) who, identified through the website, has concluded an order that has been accepted by Zafferano Srl.

Acceptance of the General Conditions of Sale

1.   By placing an order under the prescribed terms, the Customer declares that he/she has read all the information provided during the purchase process  and fully accepts the General Conditions of Sale. Zafferano Srl reserves the right to change the General Conditions of Sale by giving notice of this on this page of the website. The applicable General Conditions of Sale are those in force at the time the order is placed. Any changes will be valid after their publication on the website.

2.   Once the online purchase procedure has been completed, the Customer will print or save an electronic copy and, in any case, keep these General Conditions of Sale in compliance with the provisions of Article 50 of Legislative Decree no. 206/2005, and subsequent amendments, concerning online sales.

Methods of Purchase

3.   At the time of placing the order, the Customer may only purchase products in the e-catalogue, which can be viewed online at the address (URL), as described in the related information sheets. Let it be clearly understood that the image accompanying a description of a product may not be perfectly representative of its characteristics but may differ in terms of colour, dimensions and features to the illustration.

All  information supporting a purchase is intended as purely general information, without referring to the actual characteristics of a single product.

4.   Products are for sale at the price specified on the website on the date on which the order is placed. Prices include VAT, which will be specified in detail in the order confirmation issued for the purchase of the product.

5.   The steps for placing an order and concluding the purchase contract are clearly outlined in the sequence of pages on the website, with texts and explanatory graphics. We recommend that you read the information concerning withdrawal, which can be saved and printed at any time. Before submitting an order, you may correct any errors made when entering data.

6.   Correct receipt of the order will be confirmed by Zafferano Srl via e-mail, sent to the e-mail address provided by the Customer. This message of confirmation will show the Date and the Time of order execution and a 'Customer Order Number’, to be used in any further communication with Zafferano Srl. The message will include all the data entered by the customer, who undertakes to verify their correctness and promptly communicate any necessary amendments, according to the procedures described in this document.

7.   If, for any reason, the order is not accepted, Zafferano Srl guarantees to promptly inform the Customer.

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